Covid 19 Information

We appreciate that these are uncertain times. If you book directly with us and you are unable to travel, or we are unable to provide the accommodation due to any Government Statutory Travel restrictions or lockdown. We will fully refund the amount that you have paid for your stay with us.

We will be cleaning all of our properties thoroughly, using appropriate and recommended products. We will comply with all Government and Industry guidance. Recommended PPE will be used as advised.

Current advice is that certain items within Holiday accommodation should be removed to avoid cross contamination. These include Books and Leaflets, Toys and Games, DVDs, and some soft furnishings such as cushions. Please be aware that we have temporarily taken these items out of the properties.

Pillow and Mattress protectors will be changed between each Guest.

Please respect the check in and check out times, the additional cleaning recommendations will mean it will take longer to clean each property. If you arrive early your Room or apartment may not be ready for you. You will not be able to enter until your accommodation is ready and empty.

Moor Edge B&B has hand sanitiser available at the entrance, we will be asking guests to use this before they enter the building. We have temporarily closed our third B&B room to enable Social Distancing to be followed during Breakfast time.

Whitby Information

A few ideas of things to do.... for more activities and Events www.visitwhitby.com

Whitby Town walking tours. 

Each walk is 60 minutes long, telling the stories of the Town. Suitable for all ages. There are 4 choices, Whitby & Whitby Abbey, Voyages of Discovery, Art & Literature, and Jurassic Coast. Please see www.whitbytownwalkingtours.com for more information and timetables.

Whitby Museum and Pannett Park Art Gallery

A Victorian Museum full of collections of Fossils, Model Ships, Jet, and all things Whitby. Situated in the middle of Pannett Park in the centre of Town (No Dogs allowed in the Park). Have a look at www.whitbymuseum.org.uk for more information, Entrance Fee, and opening times.

Whitby Abbey

A 7th Century Christian monastery that later became a Benedictine Abbey. It has an on-site Museum and Visitor centre. Regular events and activities available during School Holidays. Please see www.english-heritage.co.uk for opening times and Ticket prices.

North Yorkshire Moors Railway

The subject of the Channel 5 programme, The Yorkshire Steam Railway. The UK's most popular Heritage Railway runs a selection of Steam or Diesel Trains from Whitby to Pickering. The NYMR is a not for profit charitable organisation and is run by Volunteers. See Timetables, Ticket prices, and more information on www.nymr.co.uk  

The Big Yellow Bus

A Hop-on hop-off open topped Bus. A Fully guided Whitby tour taking approximately 1 Hour. Tickets last all day, and you can pay the Driver. See www.coastalandcountry.co.uk for timetables and ticket prices.

Whitby Beach

Our gorgeous Blue Flag Beach, continuing for 3 Miles all the way up to Sandsend. Please be aware that there is a Dog Ban on the main Beach between May and September. But from the end of the Beach Huts all the way to Sandsend, the Beach is Dog Friendly. Lifeguards are on duty on the main Beach during Summer months. Please check the Tide times before you go by using www.tidetimes.org.uk and finding Whitby on their map, as High Tide completely covers the Beach.

Evening Ghost Walks 

75 minute long evening walking Tours discovering strange and supernatural tales of murder, mystery and suspense. Visit www.whitbywalks.com for details of where to meet, times and costs.

Boat trips

There are a selection of Boat Trip providers situated in the Harbour. You can take a short Sea trip on an old Lifeboat, organise a Fishing Trip, or take a Cruise out in search of Whales, Dolphins, Seals, Sea Birds and other wildlife. Each provider has boards at their moorings, with trip timetables on. Weather dependent.

The Whitby Tourist Information Office is situated in the Old Harbourmasters Office, Langbourne Road, YO21 1DN. 

Dogs

Your Dog is very welcome in all of our properties. Please inform us when you book that you are bringing a Dog with you. 

We do not charge extra for Dogs. 

If you have more than one Dog, please contact us to discuss before you book, this is usually not a problem, but it depends on the size of the Dogs and which property or Room you are planning to stay in.

Each Apartment has a Dog bowl and Dog towels for your use during your stay.

Please ensure that your dog is covered by an appropriate flea treatment when you stay.

Please do not allow your Dog on any furniture or on the Beds. If specialist cleaning products are required to remove muddy paw prints, or accidents on the carpet, you will be charged for this through your Bond.

Please do not leave your Dog alone in the property or room at any time. This reduces the risk of possible damage, and also ensures that your Dog cannot disturb others by Howling or Barking.

If you would like to stay at MoorEdge B&B, please be aware that we have a Labrador and 2 Cats.

Damage Bond 

A Damage Protection Deposit of £100 will automatically be placed against your Credit card when you book. You do not have to pay this upfront. This Bond applies only to the Apartments. This will remain active on your card until 7 days after the end of your stay.

Funds will only be charged (in part or in full) to pay for extra cleaning costs or to replace or repair broken items.

We understand that accidents happen, you will not be charged for minor accidental breakages. If there is an accident during your stay, please let us know immediately to enable us to replace an item, or fix any damage before the next Guest arrives.

We will inform Guests (with Photo evidence) if they are to be charged, and what amount is to be taken. Please note that we do not need your authorisation to make any charges against this Bond.

We have put this Bond in place to protect us from Guests who may not respect our properties, and either cause damage or leave them in a state which requires specialist cleaning or redecoration. We appreciate your understanding in this matter.

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